Contact

Talk to us

There is no call centre and no ticket robot. Cryptic Learning is two people, and one of us reads every message that arrives. We aim to reply within 2 working days.

How to reach us

General enquiries

Anything that does not fit the boxes below — partnerships, schools, or telling us we got a puzzle wrong.

hello@crypticlearning.com

Help and support

Trouble signing in, a game that will not load, or a bug. Include the game and what you were doing, and we will get to it faster.

support@crypticlearning.com

Privacy and data requests

Requests to access, correct, or delete your personal information, and anything else about how we handle data.

privacy@crypticlearning.com

Press

Interviews, background on the company, and logo assets. We are happy to talk about what we are building.

press@crypticlearning.com

Where we are

Cryptic Learning LTD is incorporated in England and Wales. We are a small, remote team, so we do not keep a public office — email is always the fastest way to reach us. Formal notices can be served on our registered office:

48 Gloucester Avenue, Lancaster, LA1 4EU, United Kingdom

Before you write, it is worth checking the frequently asked questions — the quickest answer is usually already there.