Terms of Service

The Cryptic Learning platform is operated by Cryptic Learning LTD, a company incorporated in England and Wales. By creating an account or using the service, you agree to these terms. If you do not agree, please do not use the service.

Our Privacy Policy and Cookie Policy form part of this agreement.

You must be at least 13 years old to hold an account. If you are under 18, you may only use the service with the agreement of a parent, guardian, or your school. Schools and teachers who set up accounts on behalf of students are responsible for obtaining any consent their institution requires.

• Give accurate registration information, and keep it up to date.
• Keep your password confidential; you are responsible for activity on your account.
• Tell us promptly if you believe someone else has accessed your account.
• Do not share an account, or transfer it to anyone else.

Subject to these terms, we grant you a personal, non-exclusive, non-transferable, revocable licence to access the service and play the games available to your account, for your own learning or teaching. That licence does not let you resell access, or reproduce our games outside the service.

You agree not to:

• break the law, or infringe anyone else’s rights, using the service;
• upload content that is unlawful, defamatory, harassing, hateful, obscene, or harmful to children;
• publish puzzle solutions, answer keys, or other material intended to defeat the educational purpose of a game;
• probe, scan, or test the vulnerability of the service, or circumvent its access controls;
• scrape the service, or use automated means to extract game content, other than as a search engine indexing public pages;
• interfere with the service or place an unreasonable load on our infrastructure; or
• reverse engineer any part of the service except to the extent the law permits.

If you find a security vulnerability, please report it to support@crypticlearning.com rather than exploiting it. We will not pursue researchers who act in good faith.

If you author games, you keep every intellectual property right you already had in the puzzles, text, images, and video you upload. We claim no ownership of it.

You grant us a worldwide, non-exclusive, royalty-free licence to host, store, reproduce, adapt for formatting, and display that content, solely so that we can operate and promote the service. The licence lasts while your content is on the platform, and ends a reasonable period after you delete it — allowing for backups to age out.

You confirm that you own your content, or have the rights you need to upload it.

We may remove content that breaches these terms, that infringes someone’s rights, or that we are legally required to take down. Where we can, we will tell you why.

The service itself — the software, the Cryptic Learning name and branding, and the games we author — belongs to us or to our licensors, and is protected by intellectual property law. Nothing in these terms transfers any of it to you.

Cryptic Learning is a young product and is offered on an evolving basis. We may add, change, or withdraw features, and we may suspend the service for maintenance. We do not promise uninterrupted availability.

We may change these terms. If a change materially disadvantages you, we will give you reasonable notice by email or in the app before it takes effect. Continuing to use the service after that means you accept the new terms.

The service is currently provided free of charge. If we introduce paid plans, we will publish the prices and the payment terms, and no existing free account will be charged without you first agreeing to pay.

You can stop using the service and delete your account at any time. We may suspend or close an account that breaches these terms, or where we are required to by law. Where the breach is capable of being fixed, we will normally warn you first.

Sections 5, 6, 10, and 11 survive the end of this agreement, along with anything else that by its nature should.

The service is provided “as is”. Cryptic Learning is a supplement to teaching, not a substitute for it, and we do not warrant that its content is error-free or fit for any particular curriculum or examination.

Nothing in these terms limits our liability for death or personal injury caused by our negligence, for fraud or fraudulent misrepresentation, or for anything else that cannot lawfully be limited. If you are a consumer, you keep all of your statutory rights, and nothing here affects them.

Subject to that, we are not liable for loss of profit, loss of data, or any indirect or consequential loss; and our total liability arising out of this agreement is limited to the greater of the amount you paid us in the twelve months before the claim, or £100.

These terms are governed by the law of England and Wales, and the courts of England and Wales have exclusive jurisdiction over any dispute. If you are a consumer resident elsewhere in the United Kingdom, you may also bring proceedings in your local courts.

Questions about these terms go to hello@crypticlearning.com, or via the contact page.